The KnowledgeVine Team: "Why did you not make the safe choice"?
We are excited to learn more about KnowledgeVine's latest work, changing coaching strategies to ask in every observed unsafe or risky behavior "why", and to more deeply understand latent organizational weaknesses in those interactions. We like to think of it is a mini-root cause with every near miss.
Interfacing Experiential Learning in Improving Human Performance
We are excited to learn more about Sam Reno's research into the use of experiential learning to improve human performance. This is definitely one you won't want to miss!
Decision Making in the Wild
We are excited to learn more about Naturalistic Decision Making, the study of how people make important decisions in the real world, often with incomplete information, time pressure, and extreme consequences.
Index AR Solutions and Des Moines Area Community College Announce Technology Partnership to Speed Utility Workforce Development
We are excited to hear about the new partnership between MidAmerican Energy, the Des Moines Area Community College, and Index AR Solutions, supporting a new program designed to train the next generation of utility workers.
From Des Moines Area Community College:
Lead Instructor Don Finn
From Index AR:
Dan Arczynski
Karlyn Chen
Sam Elkins
Scott Sommers
For more information before the meeting, please see this press release.
HPAC Conference Recap and Planning
Thank you so much to everyone who attended the Human Performance in Action Conference (HPAC) earlier this month! It was so wonderful to be together as an extended family.
James and Mike will lead a review today of the conference for those who weren't able to attend, and we'll have a group discussion for future topics for the Human Performance Community of Practice, and share ideas for future conference planning. You can review most of the presentation here
HPAC Presentation Files
Human Performance in Action Conference (HPAC)
Thank you to all of you who joined us at the first annual Human Performance in Action Conference (HPAC)
Obedience, Compliance, and Conformity, Part III
Join us for this week's CoP. Mike and James will continue the discussion on Obedience, Compliance, and Conformity, looking at new research in psychology, sociology, game theory, and neuroscience on what builds, drives, and sustains our behaviors.
Effective Communication
Our world is more blended and interconnected now than it has ever been. Miscommunication can have serious consequences. LaRhonda Julien will help you understand generational and cultural differences and the benefits of effective communication. She will provide a strategy that can be implemented immediately across all ages and ways of life. This is definitely one you won't want to miss.
Lead On Purpose: Building Your Team On Solid Ground
Kirk Bagnal of Ethostory will be presenting on building a Leadership Development Plan that aligns with your organizational Purpose. This is definitely one you won't want to miss.
Light for Human Health, Productivity, and Safety. It's So Much More than Just Seeing
Rod Heller, managing partner of Energy Performance Lighting and a researcher on the effect of lighting on human performance, will be presenting on changing lighting to change human performance, mood, and health across a variety of industries. This is definitely one you won't want to miss.
The Criminalization of Human Error
David Marx, founder and CEO of Outcome Enguinity and author of Whack-a-Mole: The Price We Pay For Expecting Perfection, will discuss the prosecutions of police officer Kim Potter and nurse RaDonda Vaught through a Just Culture model. This is definitely one you won't want to miss.
Human Factors and Advanced Training
Dr. Matt Kaufman, Army Simulation Services VP at Cole Engineering, will be presenting on bringing Human Factors science to advanced simulations, the kind that prepares people for real-world, life-and-death situations. This is definitely one you won't want to miss.
Human Factors and Video Game Design
Dr. Adams Greenwood-Ericksen of Activision will be presenting on bringing Human Factors science to video game design. He is an expert in capturing user experience and domain specific knowledge elicitation of subject matter experts through a host of methods including interviews, testing, and evaluation. This definitely is one you won't want to miss!
"Internal PPE": Hydration, Fatigue, Recovery
Why hasn’t the science of mainstream sports nutrition been applied to the specific needs of the outdoor/industrial worker/athlete? Mark Paulsen, of Working Athlete, will be presenting on the Internal PPE for the employee, including:
What are the effects of dehydration on the job site?
How is mental and physical fatigue being addressed?
What latent issues are we missing when we look at Recovery, Fatigue, Dehydration, and baseline health?
What systems are in place to ensure employee physical health and safety?
Changing Operations in COVID-19
As the world is changing in response to changing COVID-19 numbers, we'd like to have an opportunity to talk through how the changes are affecting us. We're excited to have a panel to talk through some of these changes:
David Bowman, KnowledgeVine
LaRhonda Julien, Georgia Transmission Corporation
Sam Reno, MidAmerican Energy
Krystall Valencia, WAPA
And feedback/discussion from Community of Practice members
The Evolving Strategies and Outlooks of Human and Organizational Performance
Riz Shah, of the Department of Energy, present this afternoon: The Evolving Strategies and Outlooks of Human and Organizational Performance.
Human and Organizational Performance methodology builds a learning organization. Challenging assumptions in the regulatory landscape takes vigor and gumption. Compliance alone is not conducive to continuous improvement. Approaching outcomes with a performance and reliability lens builds a culture where organizational excellence, optimized performance, and reliable operations are encouraged, supported, and implemented by every individual at every level.
Changing Outcomes: Bias and Priming
Following Sharon Small’s presentation on Clean Language, Mike and James discuss related research science in Changing Outcomes: Bias and Priming
Clean Language: A New Approach to Increasing Clarity and Understanding
We tend to think about other people's influence on us. How their behaviors, actions, words affect our lives. In doing this we often fail to pay attention to the level of influence we have on others.
There are many ways influence happens. It can be as complex as the interplay of cultural and social norms or as simple as changing one or two words.
Recently there has been a lot of attention on ’nudging’. Nudging is a nice way of saying to coax or gently encourage (someone) to do, think, say, or agree to something.
As a Human Performance professional, the information received from personnel is important. There is a need to protect the authentic expression of the speaker in support of quality corrective or legal action.
Join Sharon in learning four ways we inadvertently ’nudge’ or lead our conversations and how the addition of a few simple questions can help you reduce inadvertent influence, increase rapport, and gain higher quality responses to your questions.
Critical Steps: Managing What Must Go Right in High-Risk Operations
Tony Muschara, Ron Farris and Jim Marinus will be talking about their book "Critical Steps: Managing What Must Go Right in High-Risk Operations" We're honored Tony spoke to the community several months ago to give us a preview of the book, and this presentation will continue diving into this work.
A Person-Centered Approach to Leading
Ashleah Bechtel will talk about how to help employees reach their highest potential and also how to have difficult conversations along the way, in her talk, "A Person-centered Approach to Leading".