Three Mile Island: What Electronic Health Records Designers Can Learn and apply to Human Performance Improvement

Hayley Staten will be reviewing a presentation that she and her colleagues (Dr. Jeffrey Wall and Gavin Johnson) put together named, “Three Mile Island: What Electronic Health Records Designers Can Learn“. This was the most serious event in US commercial nuclear power plant operating history, and several key factors leading to the accident can be traced back to the poor indications and controls operators were given.  Insights into lessons learned and application to Human Performance Improvements.